Privacy policy.

1. Personal Data We Collect

When you make a purchase or register an athlete account on our platform, we collect essential information required for order fulfillment and delivery:

• Customer name and contact details (mobile phone, email address).
• National Address or physical delivery location within Saudi Arabia.
• Order history, preferred apparel sizes, and transaction identifiers.

2. Purpose of Processing

We process your information strictly to:

• Dispatch shipments and provide real-time SMS tracking via licensed courier partners.
• Facilitate door-to-door returns, replacements, and customer concierge assistance.
• Send important notifications regarding product drops or account security (athletes can unsubscribe at any time).

3. Payment Security & Encryption

All payment transactions are handled through PCI-DSS Level 1 certified gateways supporting Saudi Arabian central banking protocols (Mada, Apple Pay, Tabby, Tamara). Arab Gear never retains or views your credit card PINs or full PAN data.

4. Data Subject Rights & Contact

Under Saudi Personal Data Protection Law (PDPL), you retain the right to access, rectify, or request deletion of your stored personal information. For privacy-related inquiries, reach out to our privacy officer at privacy@thearabgear.com.